BitStarz Terms and Conditions

Welcome to BitStarz. These Terms and Conditions govern your use of our services and constitute a binding agreement between you and Gareton B.V., the company operating BitStarz Casino under registration No. 160656, with a registered address at Landhuis Zuikertuin, Zuikertuintjeweg z/n, Willemstad, Curaçao. By creating a BitStarz login and using our platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Our Licence and Legal Status

We operate under a licence issued by the Curaçao Gaming Authority, licence no. OGL/2024/165/0185. BitStarz Casino has been active since 2014, and we are proud to offer a regulated, secure environment for our players. Our platform is available in English, with additional localizations in Russian, Chinese, and Japanese, allowing us to serve a diverse international audience while focusing primarily on the Australian market.

Eligibility and Restricted Territories

To use bitstarz casino services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We do not accept players from a number of restricted countries, including but not limited to the United States of America, United Kingdom, Spain, France and its overseas territories, Netherlands, Israel, and several other jurisdictions listed in our full compliance documentation. This restriction applies to both FIAT and cryptocurrency accounts. Additionally, certain countries are not eligible for no deposit free spins or promotional offers unless promotion-specific rules state otherwise. We reserve the right to verify your location and restrict access if you attempt to use our services from a prohibited territory.

Account Registration and Security

When you register for a bitstarz login, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We may request identity verification documents at any time, and in some cases, SMS verification is required to comply with our regulatory obligations.

  • You must create only one account per person, household, or IP address
  • We reserve the right to suspend or close accounts found in violation of these terms
  • You agree to notify us immediately of any unauthorized access to your account

Deposits and Currencies

We accept a wide range of currencies at bit starz, including EUR, USD, CAD, AUD, NZD, JPY, NOK, and major cryptocurrencies such as BTC, LTC, BCH, ETH, XRP, DOGE, ADA, BNB, TRX, USDT, SOL, and USDC. Our minimum deposit is A$20 for Credit Card, Neosurf, MiFinity, and eVoucher, with lower thresholds available for cryptocurrency deposits such as 0.0001 BTC. All deposit methods carry a 0% fee and are credited instantly. To claim our first deposit welcome offer, a minimum deposit of A$40 is required.

Withdrawals and Processing Times

Our minimum withdrawal amount is A$50 across every withdrawal method. Withdrawal limits range from A$50 to A$50,000 per transaction on cryptocurrency, up to A$10,000 on MiFinity, and up to A$4,000 on Credit Card and Bank Transfer. We do not enforce daily, weekly, or monthly withdrawal limits, though substantial wins may be paid in monthly instalments at our discretion. Over 90% of withdrawal requests are processed instantly, with an average cashout time of just 10 minutes. Bank Transfer payouts, however, are processed within 3 to 10 banking days and issued in EUR. Please note that withdrawals must be made using the same method used for the original deposit, and any deposit must be wagered at least once before a payout request can be submitted.

Bonuses and Promotional Terms

Our welcome package offers up to A$10,000 or 5 BTC plus 180 Free Spins across your first four deposits. The first deposit bonus is 100% up to A$2,000 or 1 BTC plus 180 Free Spins, with a minimum qualifying deposit of A$40. All Welcome Package bonuses at BitStarz carry a 40x wagering requirement and are valid for 7 days. If you are searching for a bitstarz no deposit bonus or bitstarz no deposit bonus codes, please be aware that maximum winnings from any no-deposit offer are capped and subject to 40x wagering before withdrawal. We also offer a bitstarz promo code system for select campaigns, along with recurring promotions such as our 50% Reload Monday, Wednesday Free Spins, Slot Wars, Table Wars, Bonuz Mania, and Jackpotz Mania.

  • All bonuses, unless stated otherwise, carry a 40x wagering requirement
  • Maximum bet while a bonus is active is capped, and this limit also applies to bonus buys
  • Only one promotional offer may be active at a time, with Bonuz Mania as an exception
  • We reserve the right to void winnings obtained in violation of bonus terms

VIP Starz Club

Our VIP Starz Club is an invitation-only loyalty programme. We review player accounts weekly and extend invitations based on deposit volume, wagering activity, and account longevity. VIP members enjoy increased weekly cashback, unlimited bonus cashouts, extra reloads, and dedicated 24/7 support. We calculate VIP cashback based on deposits and losses from the previous week, crediting eligible players every Friday under the Friday Loyalty Bonus.

Games and Providers

We offer over 6,000 games from leading providers, including NetEnt, Play'n GO, Pragmatic Play, Evolution, and many others. Our bit starz slots library covers video slots, jackpots, and progressive titles such as Mega Moolah. In addition, we feature more than 50 live blackjack tables, along with roulette, baccarat, dragon tiger, and bitstarz poker variants. Our platform also includes exclusive BitStarz Originals such as Plinko, Mines, and Keno. You can access our full game catalogue through the bitstarz casino app or via our mobile-optimized website, with a dedicated bitstarz app download available for select devices.

Responsible Gambling and Limitations

We are committed to promoting responsible gaming. You may request deposit limits, self-exclusion, or a temporary account suspension by contacting our support team. We encourage all players to gamble within their means and to treat our games as entertainment rather than a source of income.

Customer Support

Our customer support team is available 24/7 via live chat and email at support@bitstarz.com. We provide assistance in English, Russian, Chinese, and Japanese. Whether you have questions about your bitstarz casino login, a pending withdrawal, or bonus eligibility, we are here to help.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be published on this page, and your continued use of our services following such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of your rights and obligations as a BitStarz player.